You are currently viewing 7 SaaS Product Tour Software In 2024

7 SaaS Product Tour Software In 2024

  • Post author:
  • Post last modified:July 4, 2024

Looking for a SaaS product tour software in 2024? In this article, we are going to discuss some of the best software options available today. We will also provide information on choosing the right one for your business needs. So whether you are just starting or looking to switch products, we have you covered. Read on for the information you need!

Skale Money Key Takeaways

  • SaaS product tour software helps create guided tours of websites or applications to improve user onboarding and engagement.
  • Key benefits include educating new users, showcasing product value, increasing customer retention, and improving usability.
  • When choosing product tour software, consider factors like ease of use, customization options, features, pricing, and support.
  • Popular SaaS product tour software options in 2024 include Userpilot, Pendo, WalkMe, Appcues, and Gusto.
  • To create an effective product tour, highlight key features, use visuals, add informative captions, and promote it to your target audience.

What is SaaS product tour software, and what are its benefits?

A SaaS product tour software is a web-based application that helps companies create guided tours of their websites or web-based applications. The software provides a step-by-step guide that walks users through the various features of a website or application. SaaS product tour software often includes video tutorials, screenshots, and text descriptions to help users understand how to use the site or application.

In addition, many SaaS product tour software applications allow companies to track user progress and provide feedback on user understanding. SaaS product tour software, help companies ensure their website or application is easy to use and understand for all users.

The benefits of using a SaaS product tour software

Product tour software is an interactive way to guide new and potential users through your product’s features and benefits.

A SaaS product tour can be used to:

  • Educate new users on how to use your product:  You can use it to educate new users on the features and functionality of your product.
  • Showcase the value of your product in a short time:  A product tour software can be used to show the value of your product to potential customers quickly.
  • Increase customer engagement and retention: You can increase customer engagement and retention by providing a guided tour of your product. This can also improve customer relationships with your business.
  • Improve the usability of your product:  It can help improve your product’s usability by providing a step-by-step guide to using your product
  • Onboard customers after signing up for a free trial or paid subscription:   A product tour can be used to onboard customers after signing up for a free trial or paid subscription.
  • Increase feature adoption rates and lead generation: You can increase feature adoption and lead generation by providing a guided tour of your product’s features.
  • Reduce customer churn:  You can reduce customer churn by providing a guided tour of your product’s features and benefits.
  • Get feedback from users about what they do and don’t like about your product:   A product tour can be used to get feedback about what they do and don’t like about your product.
  • Product tour software is also an effective marketing tool. They can be used to drive conversions by highlighting key features that solve specific pain points for your target audience.

How to choose the right SaaS product Tour Software for your business

When choosing a SaaS product tour software for your business, there are several things you should keep in mind to make the best decision for your needs. Here are key things to look for in a good SaaS product for your business:

  • Ease of use: The software should be easy to use, with an intuitive interface.
  • Customization options: The software should allow you to customize the tour to your specific needs.
  • Features: The software should offer a variety of features, such as video tours, screenshots, and annotations.
  • Pricing: The software should be affordable, with a variety of pricing options to suit your budget.
  • Support: The software should provide excellent support, so you can get help when needed.
  • Documentation: The software should have comprehensive documentation, so you can learn how to use it effectively.
  • Updates: The software should regularly update with new features and bug fixes.
  • Compatibility: The software should be compatible with your existing systems and infrastructure.
  • Security: The software should be secure, with robust security features to protect your data.

These are key things to remember when looking for a SaaS product tour software for your business. Considering these factors, you can be sure to find the best software for your needs.

Best SaaS product tour software in 2022

1) Userpilot

Userpilot is a product tour software that helps businesses increase conversions and product engagement. It offers a variety of features, including product tours, onboarding flows, in-app messaging, and analytics.

Userpilot helps businesses increase conversions by providing a guided product tour highlighting the product’s key features. It also offers onboarding flows to help new users start the product.

In addition, Userpilot provides in-app messaging to keep users engaged with the product. Finally, Userpilot’s analytics platform helps businesses track conversion rates and product engagement.

Userpilot monthly pricing

  • 299 USD for the Starter plan
  • 749 USD per month paid annually for the Growth plan
  • You can contact them for the Enterprise plan

2) Pendo

Pendo is a product tour software that helps onboard users onto your product. With Pendo, you can create product tours highlighting key features and guiding users through your product. Pendo also provides analytics to help you track user engagement and measure the success of your product tours.

Product tour software is an essential tool for any product team, as it helps to improve product adoption and reduce churn. With Pendo, you can easily create product tours that guide users through your product and help them get the most out of it.

Pendo have not disclosed their pricing on their websites. You have to request pricing based on your business needs.

3) WalkMe

WalkMe is product tour software that helps visitors learn how to use a website or app by providing on-screen, step-by-step guidance. It provides an overview of a website’s features and functionality or guides visitors through a specific task or series of tasks.

WalkMe also provides a management dashboard using AI to provide businesses with analytics of the workflows of the users. You can even pinpoint the areas where the customers are struggling, giving suggestions on optimising and improving the product.

WalkMe too doesn’t disclose its pricing structure. You need to get in touch with a salesperson from their team.

4) Appcues

Appcues is onboarding software that helps onboard new users onto your app or website.

Appcues has its builder, a Google Chrome extension that allows you to create flows and track clicks easily. There is also an Appcues studio useful for managing events, target experiences, and measuring app behaviours.

Appcuses annual pricing

  • 249 USD per month for the Essential Plan
  • 879 USD per month for the Growth Plan
  • You can get a customized solution for the Enterprise Plan

5) Gusto 

Gusto is an onboarding software that allows new customers and employees to get up to speed on company policies and procedures. The software helps managers keep track of the training process and ensures that all employees receive the same information.

Gusto also makes it easy for users to find the information they need when they need it. The software includes a searchable knowledge base and a variety of training resources.

Gusto Monthly Pricing

  • 40 USD for the Simple Plan
  • 60 USD for the Plus Plan
  • You can contact them for customized solutions in the Enterprise plan

6) Userlane

Userlane is a user guidance software that helps organizations increase user adoption and engagement by providing in-app interactive guides. It creates and overlays step-by-step guides on top of an organization’s web application, providing a frictionless user experience.

Userlane features include heat maps, analytics, and A/B testing that give businesses the insights they need to optimize their website for conversion. Userlane also offers a wide range of integrations with popular CRM and eCommerce platforms, making it easy to get started. And, because 

Userlane is cloud-based. Businesses can scale their use of the software as their needs change. As a result, Userlane is an essential tool for any business that wants to improve its online customer experience.

Userlane pricing is not mentioned on their website and you have to contact them

7) Nickelled

Nickelled is product tour software that helps businesses increase user engagement and product adoption. It does this by creating interactive, step-by-step guides that can be embedded into web applications. These guides are designed to help users learn how to use new features and functionality, and they can be customized to fit the specific needs of any business.

Nickelled also offers a suite of analytics tools that help businesses track user engagement and product usage. In addition, the platform provides support for multiple languages, making it a valuable tool for companies with global reach.

Overall, Nickelled is a powerful product tour platform that can help businesses increase user engagement and product adoption.

Nickelled pricing is also not disclosed on their website. You have to request a quote based on your business needs. 

How to get started with a SaaS product tour software

If you’re not sure where to start, there are a few key steps you can take to create an impactful and successful software product tour.

  • First, create a list of the features you want to highlight in your tour. 
  • Then, select screenshots or videos that best illustrate these features. 
  • Next, create captions or annotations to provide additional information about each feature.
  • Finally, put it all together in a cohesive and visually appealing manner. 

Once you’ve created your product tour, you can start promoting it to your target audience. There are many ways to promote a product tour, so choosing the one that best suits your product and your target audience is important. 

Following these steps will help you craft an engaging and informative software product tour that will help you convert more leads into paying customers.


We have described some of the best SaaS product tour software for 2022. Using these tools, you can ensure that your new users are quickly and easily brought up to speed on how to use your product. With a little effort put into making a great first impression, you may be able to increase customer loyalty and encourage long-term usage of your SaaS product. 


What is SaaS product tour software? 

SaaS product tour software is a web-based application that creates guided tours of websites or applications to help users understand features and functionality.

How much does SaaS product tour software typically cost? 

Pricing varies widely. Some options like Userpilot start around $299/month, while others like Pendo and WalkMe require custom quotes.

What are the main benefits of using product tour software? 

Key benefits include improved user onboarding, increased feature adoption, reduced customer churn, and enhanced product usability.

How do I choose the right product tour software for my business? 

Consider factors like ease of use, customization options, features, pricing, support, compatibility, and security when selecting software.

How do I create an effective product tour? 

Start by listing key features, selecting relevant visuals, creating informative captions, and presenting the information in a cohesive, appealing manner.